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Privacy Policy

Safree PRIVACY POLICY

HOW WE VIEW YOUR PRIVACY

We respect your privacy. This means we seek to always be transparent about:

  • our data practices and how we keep your data safe
  • how your information is shared, and how we let you control data sharing
  • how we collect data that helps us improve our products and services

WE DON’T SELL DATA TO ANYONE

Safree BV and its affiliated companies worldwide (collectively, “Safree” or “we” or “our” or “us”) design products and services to assist users to lead more secure lives. This Privacy Policy applies to our Safree device products (“Devices”), our website located at www.Safree.com (“Site”), the Safree mobile application (the “App”). The Devices, Site and App are collectively referred to in this Policy as the “Safree Service,” and by electing to use the Safree Service you consent that we may process the data that we collect from you in accordance with this Privacy Policy.

Because our business and the environment we all live in changes, this Privacy Policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will provide notice on the Site and/or through the App, and we may also provide notice to you at an e-mail or other contact method you have provided to Safree.

If something in this policy does not make sense or if you have any questions, please contact us at safree@ichigo-ichi.com

WHEN WE COLLECT DATA

When you activate a device

When activating a Safree Device, you will need to download the Safree App and provide certain information about yourself and your Safree contacts. We use this information to personalize your use of the Safree Device and App and allow you to access their functionality. When you use the Safree Services, we collect data including, but not limited to your name, contact information, the names and contact information of your Safree contacts, and your specific location, and transmit this data to Safree. In addition, when you send alerts through the Safree Services, your Safree contacts, operators and members of the Safree community will receive a text and/or an e-mail (and/or a push notification in the Safree App when the user has installed and allowed such notifications to be received) with a note that you have sent the alert and information that can be used to assist in tracking your location until the alert is canceled and in the case of push notification an alert card and other information will be visible in the Safree App. These messages can be forwarded or otherwise shared by your Safree contacts with others without our, or your, knowledge.

Why We Need Access to Your Contacts

Content: We value your privacy and want to explain why we need access to your contacts:

1. Easy Invitations:

We use your contacts to make it easy for you to invite guardians and family to join Safree safety app. By accessing your contacts, you can quickly find and connect with people you know who are already using our Safree services. This helps you build a network and enhance your experience within the app.

2. Discover Guardians:

With your permission, we can help you discover friends who are already using our app. This way, you can connect with them and make your app experience more enjoyable.

3. Enhanced Features:

Access to your contacts allows us to provide enhanced features and services, such as suggesting friends you may want to connect with or helping you find people you know based on your contact list.

4. Privacy and Security:

Rest assured that we take your privacy and data security seriously. We will never share your contact information with third parties without your explicit consent. Your contacts are securely stored, and we strictly adhere to our privacy policy, which you can review by clicking the 'Privacy Policy' link below.

5. Full Control:

You have full control over your data. If you decide not to grant access to your contacts, you can still use our app; however, some features may be limited. You can change your preferences at any time in the app settings.
We are committed to protecting your information and ensuring a safe and enjoyable experience within our app. If you have any concerns or questions about how we handle your data, please don't hesitate to contact our support team at safree@ichigo-ichi.com

Important Note:

Users Contact Lists are uploaded to our secure Heroku Server at https://www.safree.org while maintaining stringent data privacy and security measures.

When you visit our sites

Safree collects industry standard data from everyone who visits our Sites—even if you haven’t registered for the Safree Services. This includes but is not limited to log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, the IP address you used to access pages on the Site, and other information. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies. To see how we use Cookies, please read our cookie policy below.

When you are accessing the App

When you access the App, data about your activity is transferred to our servers and those of our third-party contractors performing analytical support. This data is stored and used to provide the Safree Service and is associated with your account. Each time you create an alert, we log data about the transmission. Some examples of the log data include the time of alerts you generate, your location data, your current Safree contacts and their contact information, and related data that allows us to provide the Safree Services.

When you buy from our store

We do not view or store your credit card information. This is handled by our third-party payment processor. We store your name and shipping address so we can process your order through our fulfillment partner. You may also purchase a Device through the Safree App and we collect data relating to that transaction in accordance with this Privacy Policy.

When you contact us

Whenever you contact Safree for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Safree Service. Where you contact Safree for any other reason or through any other channel, we may collect information you provide to us in that contact. You can also contact Safree on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these social media forums or other platforms.

When you add Safree contacts

To get the benefit of your Safree Device, you will need to add Safree contacts in your App. Safree lets you add contacts directly from your existing contact lists. In addition, you may directly enter any telephone numbers from any other sources you may have. When you share information with us about your contacts to add them as a Safree contact, we use that information to contact them in the event you initiate a Safree alert through your Safree device.

When you use Safree location features

The Safree Service includes features that require the collection of specific location data.

  • Data and logs are used in research to understand and improve the Safree Service to troubleshoot the Safree Service to detect and protect against error, fraud or other criminal activity; and to enforce the Safree Terms of Service.
  • De-identified data that does not identify you may be used to inform the health, safety, and/or other public communities about trends; for marketing and promotional use; or for sale to interested audiences. See “Data That Does Not Identify You (De-Identified Data)” in the next section to learn more.

WHAT KINDS OF DATA WE SHARE

Data that could identify you

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, social security number, date of birth, or any other data that be used to contact, locate or identify you. We will only share this data under the following circumstances:

  • With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
  • If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service, to protect the security or integrity of the Safree Service, and/or to protect the rights, property, or safety of Safree, its employees, users, or others. If we are going to release your data, we will attempt to provide you with notice in advance by email, unless we are prohibited by law or legal process from doing so.
  • We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of Safree. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

WAYS YOU MIGHT SHARE YOUR DATA

Data that you direct us to share

You can direct us to share data with other parties, and you do so when, for example, you set up Safree contacts in the App and trigger an alert through your Device. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy or otherwise subject to use by the third party (e.g., your Safree contacts) in their discretion. You can revoke your consent to share with the third party at any time in your Safree App settings, by, for example, deleting a specific Safree contact, removing a community tag, turning off the alert to reach emergency services or others nearby.

Social media

Safree provides many ways for you to share data with us, other Safree users, and the general public, such as on our Facebook page, Twitter or other social media. When you interact with us or others in these ways, you will be displaying your data based upon the visibility settings in your relevant social media account settings. Always check specific policies associated with any social media forum or platform to understand what data will be visible to us and other users.

Contests and giveaways

Safree may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those promotions note otherwise.

Surveys

Safree may also ask you to participate in surveys (processed by Safree or third parties) that help us understand your use of the Safree Service. Any PII you provide to Safree (or supplied by you or Safree to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this Privacy Policy.

HOW LONG WE SAVE YOUR DATA

We store your PII for as long as you use the Safree Service and for a period of five years thereafter or otherwise as our data retention policy may require.

HOW TO EDIT OR MODIFY DATA

You can contact us at safree@ichigo-ichi.com to update or correct any PII you provide to Safree through the Site. Data that you provide to Safree through the App can be modified in the App. Backups of your data will be maintained by Safree in our archive servers and stored for terms provided in our data retention policies as implemented and modified from time to time.

Under certain circumstances you may:

  • request access to copies of the personal data we hold about you and further information in relation to its processing, or else request that such information be supplemented, updated or rectified;
  • request erasure, anonymization or blocking of your personal data that is processed in breach of the law;
  • object on legitimate grounds to the processing of your personal data. In certain circumstances we may not be able to stop using your personal data; if that is the case, we’ll let you know why; and
  • withdraw your consent – when personal data is processed on the basis of consent you may withdraw consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal. In the event that you no longer want to receive any marketing material from us, please use the unsubscribe option (which is in all of our marketing emails to you), or contact us.
  • To exercise such rights (other than withdrawing from marketing emails) please contact safree@ichigo-ichi.com

HOW TO DEACTIVATE YOUR Safree ACCOUNT

You can deactivate your Safree App by deleting your Safree contacts from the App and deleting the App from your smartphone or other qualifying device. You should also disable the subscription and “alerting community” options. Backup copies of this data will be removed from our server based upon an automated schedule, and we currently remove and destroy most data after retaining it for a period of one (1) year. Safree may continue to use your de-identified data after you deactivate your account.

Safree’S POLICIES FOR CHILDREN

The Safree Service is not directed at persons under the age of 13. We do not knowingly collect any PII from children under 13. If you are aware of a user under the age of 13 using a Device or the Safree Service, please contact us at safree@ichigo-ichi.com

CAN I OPT-OUT OF RECEIVING Safree EMAILS?

Yes, you can opt-out of receiving any Device or other Safree product update notices, marketing, or other e-mail messages we may send you by unsubscribing via the “Unsubscribe” link in any Safree e-mail. Opting-out of these e-mails will not end transmission of important service-related e-mails that are necessary to your use of the Safree Service.

HOW DOES Safree KEEP MY DATA SAFE?

Safree uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact safree@ichigo-ichi.com

COOKIE POLICY

Safree uses cookies and other technologies to improve the functionality of the Safree Service

Technologies we use

Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Safree Service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues.

Social media tools, like widgets and plug-ins, may be used so you can share information from Safree or otherwise on other sites such as Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Sites or relevant social media sites, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by Safree’s Privacy Policy. We also may use the Facebook and Twitter pixel tags to help us understand how effective our marketing is on those sites.

Does Safree honor “do not track” signals?

We don’t take a position on your use of “Do Not Track” signals, but use of such signals may impact your experience using the Safree Service and the functionality of the Safree Service as applied to you and the device through which you access the Safree Service. We may modify our position on Do Not Track signals, and the functionality of the Safree Service, as the law and policy in this area develops.

We don’t take a position on your use of “Do Not Track” signals, but use of such signals may impact your experience using the Safree Service and the functionality of the Safree Service as applied to you and the device through which you access the Safree Service. We may modify our position on Do Not Track signals, and the functionality of the Safree Service, as the law and policy in this area develops.

We also may use third-party data analytics platforms to improve the Safree Service in a variety of ways.

CONTACT US

You can email us with any questions or comments at safree@ichigo-ichi.com or contact us by mail at:

Safree bilderdijkkade
26a Amsterdam 1053
VC Nederland

PLEASE NOTE THAT THIS PRIVACY POLICY MAY BE UPDATED, MODIFIED OR OTHERWISE CHANGED FROM TIME TO TIME BY Safree IN ITS SOLE DISCRETION SO YOU ARE ADVISED TO REVIEW THIS PRIVACY POLICY PERIODICALLY. ANY SUCH CHANGES SHALL ONLY APPLY TO ANY DATA COLLECTED FROM YOU ON OR AFTER THE DATE OF ANY SUCH CHANGE.

DATE OF LAST UPDATE: Dec 02, 2024 (subject to further changes)

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